Terms and Conditions

T & C (Courses)

  • For the OKR Courses, any withdrawals made after payment will result in a refund of the attendance fee, minus $250 per course, retained for administrative and currency exchange expenses. If you request a refund before the coaching or course session, the attendance fee will be refunded, minus $250 per course, retained for administrative and currency exchange expenses. Alternatively, a credit note for the full amount can be issued for future services. No refunds will be issued once the coaching session has commenced. Refunds will be processed within 21 business days, and credit notes will be processed within 14 business days. Credit notes are valid for one year. For refund requests, please contact our support team at [email protected].
  • If you find yourself in the impossibility to attend the course after the registration process is already completed, you may delegate another person to attend the course in your place or choose another date from the list of scheduled dates available without any further fees charged.
  • If you have confirmed and paid the attendance fee but didn’t attend the course, the course attendance fee will not be refunded.
  • If you attend the course only partially, you will not benefit from any attendance fee reduction or refund.
  • OKRI will always seek to ensure that all efforts are made to adhere to the advertised package; however, we serve the right to postpone, cancel or move our scheduled program dates.
  • If force majeure were to occur OKRI accepts no responsibility or liability for any loss or damage caused by events beyond their control, including, but not restricted to strikes, war, civil unrest, flight delays, or any adverse weather conditions.
  • This OKRI accreditation program allows you to train, coach, and implement OKRs for your clients or your current/future organization of employment.
  • This OKRI accreditation DOES NOT allow you to certify others as being Certified OKR Practitioner (C-OKRP®), OKR Leader (C-OKRL®) or OKR Professional (C-OKRPro®)
  • The materials for this course are for the intended participant only. These materials are not permitted to be reproduced for any training or coaching purposes within or outside the participant’s organization.
  • We reserve the right to showcase you as a client on our website / social media platforms.
  • Certificates/badges will be distributed in soft copies only, upon successful completion of the relevant examinations.
  • Recording and/or distribution of the training recording will not be permitted.
  • Participant(s) and Organizations registering/enrolling in the course(s) or/and program(s) agree that OKR Institute can publish their company logo on the website orkinstitute.org.
  • Course participants must complete the registered course within three months of enrolling.
  • If there are fewer than two registered participants for a course, we will create a combined batch for a new course at a later date, no later than a month from the original date.